New virtual process, same wizard magic.
In Covid-19 times we've adapted our approach so we're seeing you a little less in person, but doing a whole heap more to make sure we're there by your side every step of the way, virtually of course.
While our Showroom doors are closed during Stage 4 Restrictions, our kitchen experts are on hand via phone, video chat and email to commence planning your renovation.
Your custom cabinetry will be manufactured, delivered and installed within 6-8 weeks from approval of your plans, or at a future date that suits you. The best bit? We’re owned, designed and made on Aussie soil which means no impact to our lead-times.
How it (now) works…
Let’s have a virtual chat
We can start off with a virtual walk through of your house to get an understanding of your lifestyle. Take us on a tour with your smartphone or send us some photos and measurements so we can understand the scale. Seeing and hearing about your space and how you live gives us a greater vision of what to create and helps us tailor your bespoke design.
Catch up remotely
Our second consultation can take place virtually, where via phone or video chat (whichever you prefer) we can walk you through your unique plans and proposal, and answer any questions you have. From price to layout options, we’re on hand to guide you through the process to make sure our design works for your lifestyle needs and your budget.
Let's do this, together
Following our meetings we will give you time to review your drawings and proposal. We will wait for your acknowledgment as a go signal to continue the magic on your designs. At this stage, we require a deposit to confirm your acceptance of our terms and conditions. Speak to the team about available offers and payment plans through Covid-times.
The home measure…
As soon as Stage 4 Restrictions are lifted, for measuring purposes or discussing potential structural concerns, if you’re comfortable we can arrange a quick meeting where, keeping a safe distance and strict hygiene measures, we can be in-and-out of your home in 30 minutes - armed with all the information we need.
The devil is in the detail
We'll invite you to our showroom to host a one-on-one meeting with you to finalise your materials, colour and finish choices. Practicing social distance and strict hygiene, we'll bring you into our design haven for a quick tour so you can see the materials in person and ensure you've selected your favourites.
One last check...
Before we manufacture and push the button, we'll conduct one last uber-quick home visit, to double check measurements. Finally, a trusted member of our team will sign off on plans with you via email and phone and then whisk them away to make kitchen magic ✨
Please note: As you're all witnessing, procedures and processes are changing regularly. We are working hard to keep you all informed - to the best of our ability - and ask for your patience and understanding should things need to change.
“I was so impressed with Wood Wizards from start to finish with our new kitchen project. We dealt with the whole team at Wood Wizards along the journey and each and every person was equally professional, friendly, prompt and so responsive with any queries or concerns that we had. They guided us to make decisions and never ever made us feel like any question was silly or too much trouble. What I loved was that they seemed to communicate with one another really well and each person I dealt with seemed to know exactly where things were at so it was really seamless. The quality of the kitchen is next to none, the installer did an amazing job and really we could not be happier with the finished product. I would highly recommend choosing Wood Wizards for your new kitchen or any other project in your home, they simply know what they are doing and do an amazing job.”